for what it's worth (apologies to Stephen Stills):
Thanks. How do you propose to assist me?
MGM
-----Original Message-----
From: DIRECTV Customer Service [mailto:directvcustomercare@directv.com]
Sent: Sunday, April 17, 2011 3:11 AM
To: martinmcomber@sbcglobal.net
Subject: BYUtv in HD [Reference #: 110416-001037]
Subject
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BYUtv in HD
Discussion Thread
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Response Via Email(Ma. Jovelyn A. - 100439039) - 04/17/2011 03:11 AM
Dear Mr. McOmber,
Thanks for writing.
I acknowledge your inquiry about the availability of BYU TV in HD. I'll be more than willing to assist you on this.
Thank you for asking about BYU TV in HD. Currently, we don't have any news about upcoming HD channels but you can expect more information about new HD channels when our newest satellite is fully operational later this year. You can find the latest news and programming information at
http://directv.com/tunein" onclick="window.open(this.href);return false;.
For additional reference, you may also stay tuned to directv.com/hd to find out when and where you'll find BYU TV in HD on DIRECTV.
In addition, I have forwarded your comments on to DIRECTV Management for review.
Thanks again for writing us Mr. McOmber, I appreciate the opportunity to assist you with the HD channel availability for BYU TV.
Sincerely,
Ma. Jovelyn A. -100439039
DIRECTV Customer Service
P.S. Have a question? Anytime, any topic instant answers - support.directv.com The Answer Center provides you helpful information, 24/7, all at your fingertips.
Actually, yes I do have another question. Why isn't BYUtv carried in HD? Is there a huge expense for Directv to do this? You'd probably get a bunch more subscribers. BYU has a huge following, especially for its sports. And the campus has HD capacity in its studios and in a mobile HD truck/trailer.
Thanks.
MGM
-----Original Message-----
From: DIRECTV Customer Service [mailto:directvcustomercare@directv.com]
Sent: Saturday, April 16, 2011 7:12 PM
To: martinmcomber@sbcglobal.net
Subject: BYUtv in HD [Reference #: 110416-001037]
Subject
---------------------------------------------------------------
BYUtv in HD
Discussion Thread
---------------------------------------------------------------
Response Via Email(Sheila C. - 100254712) - 04/16/2011 07:12 PM
Dear Mr. McOmber,
Thanks for writing.
I understand your concern about getting BYU TV in HD. While we don't have plans to add BYU TV in HD at this time, we're working to bring you even more HD channels in the near future. If there is a new channel or new HD broadcast that are to be added, we usually have a press release regarding the possible change.
While we are unable to comment on upcoming programming decisions, we are always reviewing our programming options to make sure we bring you the best possible TV experience. We value your opinions about our programming, so I have forwarded your request to DIRECTV management, who review every suggestion, inquiry and complaint for trends from our most important customers to determine what options should be considered.
Just stay tuned to
http://www.directv.com/hd" onclick="window.open(this.href);return false; to find more information about any upcoming HD news.
I hope you find this information helpful and thanks again for writing.
Sincerely,
Shiela C. - 100254712
DIRECTV Customer Service
P.S. Have a question? Anytime, any topic, instant answers - support.directv.com The Answer Center provides you helpful information, 24/7, all at your fingertips.
Customer By Web Form (Martin McOmber) - 04/16/2011 12:00 PM
Please, please put BYUtv (ch 374) in HD!!
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